Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment.

Insurance

We offer the courtesy of filing your dental insurance. We accept most PPO insurance plans and are an in-network provider with Delta Dental Premier. Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.

Financial Information

Payment: Payment is expected in full for each appointment as services are rendered. Payment options are:

  • Cash
  • Check
  • Credit Card (MasterCard, Visa, American Express and Discover
  • Care Credit (Special financing on approved credit offering no interest plans)

Dental Insurance: Patients must realize that professional services are rendered to a person, not to an insurance company. Hence, the insurance company is responsible to the patient and the patient is responsible to us. We cannot render services on the assumption that the charges will be paid by an insurance company. We will file your primary dental insurance claims as a courtesy to you. To avoid disappointment, we strongly suggest that patients contact their insurance company to make certain their dental insurance assumptions are correct. Most insurance companies only pay a portion of the dental investment. You agree to pay any portion of the charges not covered by your insurance. We will file a pre-determination for recommended treatment when it is requested by you. If your insurance company requires a referral, you are responsible for obtaining it.

Emergency/After Hours Appointment: If your child is seen for an emergency visit after our regular business hours, an “after hours” fee is charged in addition to any treatment on that visit. All emergency treatment must be paid in full at the time of service.

Finance Charge: A finance charge will be added to your account for any balances over $50.00 that is unpaid within (30) days of the date of service. The FINANCE CHARGE will be computed at the rate of (1.5%) per month.

Returned Checks: There is a fee ($30.00) for any checks returned by the bank.

Monthly Statement: If you have a balance on your account, we will send you a monthly statement. It will show the previous balance, any new charges to the account, finance charge, if any and any payments or credits applied to your account during the month. Professional fees are the responsibility of the parent or guardian authorizing treatment; we cannot send statements to other persons.

Past Due Accounts: If your account becomes past due, we will take necessary steps to collect this debt. If we have to refer your account to a collection agency, you agree to pay all of the collections costs which are incurred.

Divorce: In case of divorce or separation, the responsible party prior to the divorce or separation remains responsible for the account. If the divorce decree requires the other parent to pay all or part of the treatment costs, it is the authorizing parent’s responsibility to collect from the other parent.

Effective Date: Once you have signed this agreement, you agree to all of the terms and conditions contained herein and the agreement will be in full force and effect.

 

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Pediatric Dentist, Suwanee, GA 30024- Dr. Rhonda Hogan - Servicing patients in the surrounding cities and areas of Suwanee, Georgia.

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